The person in which I chose to interview about Hiring is Nathan Dredge who works in a lead management position for Response Marketing and does most of the interviewing and hiring for the company.
- What past experience makes you qualified for interviewing?
- Nathan started a few years before as a main employee working in their calling center. He got to know the company really well during that time and was able to work his way up into a management position. He runs a team of agents and knows what it takes from those employees to make the company succeed. He also had been in prior sales positions and is really comfortable with other people.
- What is the most difficult thing about the interview process?
- Nathan said that one of the most difficult things about the interviewing process is when he gets backlash for not hiring someone. Turning them down for the position is already difficult enough but then when they do not respond professionally makes it that more difficult.
- How many candidates do you typically interview for a job?
- Nathan says he typically interviews 5-6 candidates per one or two open positions.
- Do you have a standard set of questions that you ask the candidates?
- Nathan says that he does have a standard set of questions for each candidate. He typically keeps the interview professional but likes to throw in a fun question at the end so he can see some personality.
- How do you prepare for interviews?
- Nathan said at first when he started interviewing it didn’t go as smoothly but now he feels very comfortable, has the questions already prepared a head of time, and reviews each candidates application thoroughly prior to the interview. He likes to ask them about questions on their application as well.
- Do you interview in a group or one on one, and why?
- Nathan says that he almost always interviews one on one because he is the main management person they will be working with and so he is typically interviewing his own coworkers/team members.
- What major qualities are you looking for in candidates?
- Nathan says the major qualities he is looking for in candidates is professionalism and also communication skills. The candidates he hires are working with the public and they need to be able to carry on a conversation as well as stay professional and take the job and company seriously.
- When you ask questions are you looking for specific answers or are you just trying to see how the candidate responds under pressure?
- Nathan says when he asks questions he does take their answers into account but most of the questions are not right or wrong answers so he mostly looks to see their personality, how they present themselves, and their response under pressure.
- What do you value more, problem solving skills or memorized knowledge?
- Nathan says he values problem solving skills more than memorized knowledge because anyone can list or spout out memorized knowledge but when things don’t go as planned or you are wanting improvement its the ones who can think outside the box, provide extra skills, and see things from another perspective that makes a company succeed.
- Do you try to give off an intimidating aura or do you try to make the candidate feel comfortable during the interview process?
- Nathan says he tries to make the candidate feel comfortable and relaxed during the interview but at the same time insuring that professionalism is still constantly present.
After interviewing I learned that a lot of people who do interview are just looking for candidates that are the right fit and depending on the job have the right amount of experience. I also learned that management or the person interviewing should be prepared to answer questions about the job and company from the candidates themselves so knowing the company well and going into an interview prepared is extremely important for an interview to go smoothly and be fair. I also learned that interviewers like when candidates ask questions and share concerns during an interview because it shows the interviewer how much the candidate is prepared themselves. I also learned that during an interview, it is normal to be nervous but just know that the person interviewing is human themselves and showing some personality is a good thing.
Overall it was really interesting to see the perspective and side of an interview from the interviewers point of view. It is interesting to see what they are thinking and looking for. Not all interviewers will be a like and depending on the company some of them will be focused on different aspects. I realize that there is a lot of autonomy that an interviewer has in an interview that I didn’t realize before so it is important for both the interviewer and the candidate to be as prepared as possible beforehand.